Frequently Asked Questions
Please take a moment to browse our frequently asked questions to see if we can assist you immediately. Click here.
We love to hear from you!
If you would like to contact us about either a new or existing booking, then please email us at [email protected] or alternatively, complete an online form and one of our team will respond as soon as possible:
We thank you for your patience and understanding at this time.
Useful Links and Numbers
| Area | Contact details |
| Bedrooms | [email protected] / 01642 706606 |
| Spa | [email protected] / 01642 706634 |
| Meetings & Events | [email protected] / 01642 706600 |
| Weddings & Private Events | Contact your preferred hotel using the details below |
| Health Club | Contact your preferred hotel using the details below |
| Afternoon Tea | https://www.handpickedhotels.co.uk/afternoon-tea |
| Hand Picked Gift Vouchers | https://www.handpickedhotels.co.uk/redeem |
Hotel Contacts
Audleys Wood Hotel, Hampshire. General Manager: James Webb
T: 01256 817555
Enquiries: [email protected] | Guest feedback: [email protected]
Bailbrook House Hotel, Bath. General Manager: Mehmet Kandemir
T: 01225 855100
Enquiries: [email protected] | Guest feedback: [email protected]
Brandshatch Place Hotel & Spa, Kent. General Manager: Catherine Benford
T: 01474 875000
Enquiries: [email protected] | Guest feedback: [email protected]
Braye Beach Hotel, Alderney General Manager: Scott McDonald
T: 01481 824300
Enquiries: [email protected]
Buxted Park Hotel, East Sussex. General Manager: Nick Bosse
T: 01825 733333
Enquiries: [email protected] | Guest feedback: [email protected]
Chilston Park Hotel, Kent. General Manager: Paul Pierce
T: 01622 859803
Enquiries: [email protected] | Guest feedback: [email protected]
Crathorne Hall Hotel, North Yorkshire. Hotel Manager: Jamie Brunskill
T: 01642 700398
Enquiries: [email protected] | Guest feedback: [email protected]
Ettington Park Hotel, Warwickshire. General Manager: Chris Porter
T: 01789 450123
Enquiries: [email protected] | Guest feedback: [email protected]
Fawsley Hall Hotel Hotel & Spa, Northamptonshire. General Manager: Sunil Kanjanghat
T: 01327 892000
Enquiries: [email protected] | Guest feedback: [email protected]
Fermain Valley Hotel, Guernsey. General Manager: Russ Brown
Enquiries: [email protected]
Grand Jersey Hotel & Spa, Jersey. General Manager: Tim O'Sullivan
T: 01534 722301
Enquiries: [email protected] | Guest feedback: [email protected]
L'Horizon Beach Hotel & Spa, Jersey. General Manager: Thomas Burford
T: 01534 743101
Enquiries: [email protected] | Guest feedback: [email protected]
New Hall Hotel & Spa, Birmingham. General Manager: Gordon Burniston
Enquiries: [email protected] | Guest feedback: [email protected]
Norton House Hotel & Spa, Edinburgh. General Manager: Peter Dornom
Enquiries: [email protected] | Guest feedback: [email protected]
Nutfield Priory Hotel & Spa, Surrey. General Manager: Richard Storey
T: 01737 824400
Enquiries: [email protected] | Guest feedback: [email protected]
Rhinefield House Hotel, Hampshire. General Manager: Gareth Davies
T: 01590 622922
Enquiries: [email protected] | Guest feedback: [email protected]
Rookery Hall Hotel & Spa, Cheshire. General Manager: James Wiseman
T: 01270 610016
Enquiries: [email protected] | Guest feedback: [email protected]
St Pierre Park Hotel & Golf Resort, Guernsey. General Manager: Elizabeth Raine
Enquiries: [email protected] | Guest feedback: [email protected]
Stanbrook Abbey Hotel, Callow End, Worcestershire. Hotel Manager: Olivia Peach
T: 01905 832940
Enquiries: [email protected] | Guest feedback: [email protected]
Wood Hall Hotel & Spa, West Yorkshire.
T: 01937 587271
Enquiries: [email protected] | Guest feedback: [email protected]
Woodlands Park Hotel, Surrey. General Manager: Agata Balazinska-Smalley
T: 01372 843933
Enquiries: [email protected] | Guest feedback: [email protected]
Meetings & Events Desk
The Stables, Crathorne Hall Hotel, Crathorne, Yarm, North Yorkshire TS15 0AR
T: 01642 706600 | [email protected]
Privilege Rewards Enquiries
The Stables, Crathorne Hall Hotel, Crathorne, Yarm, North Yorkshire TS15 0AR
T: 01642 700 272 | [email protected]
Website Feedback
Send us your feedback on our website: [email protected]
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To no longer receive email newsletters or direct mail please send an email to: [email protected]
Hand Picked Hotels Customer Relations
We kindly ask for your patience at this time as we are dealing with an exceptional level of enquiries. We will contact you as soon as possible.
If your enquiry is about a booking, please email us at [email protected] or complete a short online form below with details of your enquiry and one of our team will come back to you as soon as we can.
Customer Relations Department, The Old Library, The Drive, Sevenoaks, Kent TN13 3AB
Hand Picked Hotels Limited (Head Office)
The Old Library, The Drive, Sevenoaks, Kent TN13 3AB | T: 01732 471 000 | [email protected]
Press & Marketing Contact Details
MEDIA & FILMING ENQUIRIES
Please email: [email protected]
ADVERTISING & BRAND ENQUIRIES
Please email: [email protected]
SOCIAL MEDIA COLLABORATION & INFLUENCER ENQUIRIES
Please email: [email protected]
Hand Picked Hotels Ltd is a company registered in England and Wales.
Registered Office: The Old Library, The Drive, Sevenoaks, Kent TN13 3AB | Company Number: 3760451
VAT No. 740 0175 75
